IT Strategic Business Partner - Syracuse, New York, United States, 13204
Our client, a highly successful retail organization is seeking an IT Strategic Business Partner to join their team. The ideal candidate will have Demonstrated history of strong analytical, problem solving and interpersonal skills Strong communication skills with the ability to communicate effectively across varied areas including technology, business units and leadership Build and maintain long-term strategic partnerships with key stakeholders Gain a deep understanding of department business needs and share perspectives on progressive ideas and emerging technologies to drive and deliver transformational change. Assist in submission of project requests, vendor selection and acquisition Seek out new services, service enhancements and efficiencies that align with business needs and enable business to efficiently execute their Keys to Success. Handle multiple projects effectively in a fast-paced environment Analyze existing systems to determine their effectiveness in meeting the needs of end users Develop strategies to better leverage existing systems in accordance with the business needs Summarize and present complex issues to a non-technical audience Maintain confidentiality and privacy of end user and company information Investigate problemsopportunities that require a clear strategy. Ensuring recommended changes are in line with the business strategy. Understanding the business to support identification of alternative strategies. Listen carefully to others, taking time to understand and ask appropriate questions without interrupting Cultivate strong relationships with internal customer base, vendors, and other internal technical support personnel to provide strong project management services Gather Business Requirements and create Quality Assurance documentation Perform additional functions that may be assigned at the discretion of management Other job duties based on business need. Minimum Requirements Education and Experience Bachelor's degree and 10+ years of relevant experience or combination of education and relevant experience in IT leadership and strategy. Knowledge, Skills and Abilities Experience successfully managing long term client and vendor relationships Analytical expertise with experience in calculating return on investment Familiarity with ITIL (esp. Change Management, Service Management Problem Management) The successful candidate will be purposeful, thoughtful, flexible and creative, bringing openness to change, knowledge of technology, and strategic breadth. At least 10+ years of progressive experience in complex, business-focused IT environments, including direct experience as an IT practitioner or senior level consultant. Demonstrate exceptional customer relationship skills and client relationship management experience work collaboratively with clients, service managers, vendors etc. Technology expertise and leadership required, ability to assess technical solutions and designs against academic and business requirements to determine fit for client needs and maintain credibility with a technical audience of IT Directors and Senior Technologists Ability to develop and maintain knowledge of evolving trends in technology (e.g., Cloud, Mobility, Analytics, Productivity), and apply these to define opportunities for client organizations to deliver new academic and business capabilities and efficiencies. Ability to see how business, technology and operations all intersect, and present compelling value propositions that have clear benefits to the client community Prior experience with ERP systems, data warehousing, analytics and systems integration Collaborative leadership skills, ability to achieve results via cross-functional teams and manage complex problem resolutions Exceptional written and verbalpresentation skills, including the ability to effectively communicate in both highly technical and non-technical environments. Effective listening skills, with demonstrated ability to build constructive feedback loops. Experience writing effective proposals and success in establishing service agreements High level of accountability and follow-through, strong results-orientation Able to work with minimal supervision, and maintain grace even with the most difficult of clients Strong understanding of organizational dynamics with the ability to influence and effect change To learn more about this great opportunity, apply today or call . U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.