ERP Change Management Lead - Wilmington, North Carolina, United States, 28401

We are conducting search for ERP Change Management Lead for one of our clients. This will be an on-site position based in Wilmington, North Carolina.

Position: ERP Change Management Lead

Location: Wilmington, North Carolina

Job Length: Long term

Position Type: W2/C2C


  • Provide managerial oversight of project team members in the Organizational Change Management workstream for an Oracle Cloud ERP/HCM implementation project.
  • Apply formal change architectures, models, and frameworks as needed
  • Define strategic vision and management and measurement of change management plan
  • Measure short- and long-term business outcomes related to organizational change
  • Define plans to drive successful adoption of the change within the organization
  • Apply quantitative and qualitative analyses to implement data-driven change models
  • Provide oversight of identification and alignment of relevant stakeholders
  • Provide oversight of distribution of timely and relevant information through an integrated, attractive, and comprehensive communications strategy
  • Develop communication and documentation materials and plans with business partners, review test cycles, decisions and delivery plans
  • Assess and advise on current and future organizational design to maximize effectiveness and mitigate risks
  • Provide oversight of the development and execution of strategic training plans to prepare individuals for success during and after the change
  • Assess organizational readiness and current state vs. future state gaps

Knowledge, Skills and Abilities:

  • Change Management Director to actively participate in providing/managing quality Change Management deliverables through:
  • Management of routine workstreams within the context of a larger project, with keen emphasis on ERP/CRM Transformation
  • Coordination of and oversight of work activities and deliverables of more junior resources
  • Executing complex and/or strategic tasks requiring advanced subject matter expertise
  • Current state organizational assessments and gap analysis
  • Future state definition, organizational goals, business function and process definitions
  • Change impact assessment, business readiness and change strategy
  • Stakeholder and leadership assessment, engagement and alignment
  • Communication strategy, plan and prepared communications
  • Training strategy, plan and oversee content development
  • Behavioral change adoption strategy, plan and content
  • Change adoption measures and measurement program
  • Manage work plan inclusive of Change Management activities
  • Ensure Change Management deliverables are completed to a high level of quality, on schedule, in compliance with contractual requirements, and to client satisfaction
  • Monitor, control, and report Change Management progress and risks to program leadership in accordance with project protocol
  • Engage in collaborative and constructive client dialogue to evaluate progress against program objectives
  • Maintain effective and trusting working client relationships to facilitate program success and expansion
  • Apply change architectures, models, and frameworks used to successfully design and implement complex change
  • Create and utilize methods, estimators, and frameworks that integrate tightly with the broader
  • Change Enablement work plan generation, implementation and process management
  • Change Management status report generation and communication


  • Five+ years of experience in a Change Management role with digital transformation, technical & functional project experience and prior experience with ERP/CRM Transformation
  • Relevant undergraduate degree
  • A relevant Advanced Degree or an MBA
  • Experience working in cross-functional and complex, highly matrixed teams
  • Outstanding communication and presentation (verbal and written) skills
  • Attention to detail
  • Ability to be flexible, demonstrate critical thinking and work effectively in fluid, complex environments
  • Self-driven and motivated
  • Fluent in the Microsoft Office product suite

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