Director, Video Products (Content Strategy) - Colorado, United States,

The Dir, Video Products is responsible for identifying content strategies, evolving analytics, and building capabilities to drive the engagement, retention, and acquisition of Charter subscribers.

As a strategist, this role is a subject matter expert, proven, creative, motivated and energetic, who brings expert knowledge of the video ecosystem (traditional cable, network, studio, streaming, including entertainment, news, sports), emerging trends, consumer behavior, and contractual and regulatory environments.

As a key collaborator with executive management, this role requires precision, clarity of communication and the ability to capture strategic vision in professional, data-driven language.

As a leader in execution, this role must drive cross functional collaboration with content providers, engineering, operations, data scientists, third party vendors, programming, corporate marketing, customer operations and Finance.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Uses deep understanding of content and video product landscape to develop data-driven content strategies to acquire and keep video subscribers while managing content costs
Translates strategy into requirements, documents, and plans that speak to technical, marketing, programming, and leadership teams
Determines and monitors key performance customer experience indicators for the video product portfolio, including data systems improvement
Performs extensive competitive, peer and market analysis.
Leads the team that aggregates data and crafts precise and compelling presentation materials for on-going Video Team efforts for senior executive and leadership audiences
Defines and manages development and implementation of product and marketing requirements for the next generation of the video product feature set on next generation as well as Legacy equipment.
Leads and works with a cross functional team through the development, implementation and launch of new products and features.
Works on the integration of classic video products with web, mobile, high speed Internet and phone.
Creates and contributes to a workplace culture that prioritizes psychological safety and diversity of thought, background, style
Performs other duties as requested by supervisor.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Strong knowledge of broadband services, technology, and marketing
Strong knowledge of cable and telecommunications products and services
Ability to work independently and collaboratively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to manage multiple projects at one time
Ability to show judgment and initiative and to accomplish job duties
Ability to use personal computer and software applications (ie word processing, spreadsheet, etc.)
Ability to manage a team
Education
BS/BA in business, engineering, or computer science
MBA is preferred

Related Work Experience
7 years experience in product management and product development or engineering
High level of experience working in the cable industry managing commercially launched products

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to respond quickly to changing market needs
Ability to analyze and interpret data
Ability to prioritize and organize effectively

Related Work Experience
Deep experience in developing and managing interactive program guides

WORKING CONDITIONS
Office environment
Travel