Dir, Supply Chain - Direct To Consumer - Costa Mesa , California, United States, 92626
Hiring Manager: Senior Director - Global Direct to Consumer
Director, DTC Supply Chain: Become the Newest Member of the Vans Family
The Director Operations Direct to Consumer is responsible for establishing a shared vision and leading process and metric improvements across the supply chain for the Vans DTC business (inclusive of company-owned stores and e-commerce). The individual in this role serves as a key leader in collaborating with the Vans DTC teams (Merchandising, Planning, Allocations, e-commerce, Store Operations) to optimize the supply chain service capability unique to the retail model. The role reports to the Senior Director Global Direct to Consumer with matrixed responsibility to Vans' Vice President of Direct To Consumer.
How You Will Make a Difference:
Identify and drive company initiatives to improve operational flexibility, speed to market and innovation. Research, design and implement innovative processes and procedures that will foster improvement of the DTC supply chain, responsiveness, in-stock percentage and on-time service.
Build relationships and partner with the Vans DTC and supply chain teams to identify processes that could be leveraged to create organizational synergies. Influence supply planning activities, including the design and implementation of strategies to make supply chain a competitive advantage for Vans DTC. Drive metric improvements across forecast accuracy, inventory levels, on-time performance and other elements of the supply chain score card. Provide insights of the company's operations creating a level of global understanding by formalizing the communication between DTC Operational needs and Supply Chain.
Develop an efficient and effective operations model to support growth in DTC including Omnichannel. Focus on DTC ecommerce model to ensure optimal growth and inventory support. Identify operational strategies and tactics that will support long term sustainable growth that focus on improving responsiveness, i.e. Lead Time Reduction, Improve Basics Replenishment, and Quick Turn Read and React programs.
Partner with the retail team to improve the DTC inventory model from an operations perspective that is the primary driver for open-to-buy modeling and all financial projections. Provide subject matter expertise on merchandising and inventory strategies in a multi-DC environment. Learn and leverage the proprietary Product Flow Model to identify and quantify inventory-productivity improvements.
Partner with the Vans and VF Distribution and Logistics teams to create innovative strategies to enable and drive DTC success. Including but not limited to Distribution Network Strategy, Multi-DC strategy and execution, new approaches to store fulfillment and delivery, methods to measure and improve e-commerce fulfillment and exceed customer expectations.
Ensure that the monthly inventory projection and the ongoing position of the Inventory KPIs (Days of Supply on Hand, Inventory Turns and Inventory $) meet inventory plan and VF long-range goals. Proactively work to understand latest market trends and supply dynamics while anticipating impact on the inventory plan for DTC. Play a key leadership role in the S&OP process and communication to leadership team members on DTC inventory performance.
Act as a coach and mentor to direct and indirect reports. Educate leadership to tradeoffs between stocking models & shelf positions with financial objectives. Serve as a thought leader regarding inventory policy and S&OP process related to DTC. Drive partnership with Retail and Supply area leaders to anticipate changes in business dynamics.
Your unique and diverse experiences and background enable you to provide differing perspectives to fuel our global growth. Additionally, you are inclusive by nature, value differing points of view and you hire, develop and maintain a team reflective of our global consumer population.
Skills for Success:
Years of Related Professional Experience: 10+ years
Educational/ Position Requirements:
- Minimum of 10 years Supply Chain experience in a lead position with exposure to Retail and e-commerce.
- Undergraduate degree required, Business, Supply Chain or Engineering preferred.
- MBA with concentration in Supply Chain preferred.
- Must have a strong analytical capability, presentation skills, business acumen, critical thinking, ability to delegate, a problem solver and able to multitask (multiple projects and initiatives).
- Certification in a Demand and/or Supply discipline is preferred, APICS Certified Supply Chain Professional or similar credential.
- Knowledge of Retail practices, interdependency of selling, supply and inventory with serving the consumer, financial implications of inventory ownership, End-to-End Demand/Selling and Inventory planning processes, seasonal planning process for retail, S&OP process for retail and a thorough understanding of planning phases.
Special Physical and/or Mental Requirements:
- Willing and able to work additional hours when needed
- Travel up to 15%, including air travel