Coord I/Performance Improvement - Charlotte, North Carolina, United States, 28203

Job Req ID: 183937
Position Number:
Employment Type: Full Time
Shift: Variable/On Call
Shift Details: M-f days 8a-4:30p, hours may vary as schedule demands
Standard Hours:?40.00
Department Name: Transplant - Heart
Location: Carolinas Medical Center
Location Details:? CMC, 1000 Blythe Blvd
Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit
Job Summary
Responsible for supporting day to day quality assessment and performance improvement activities for the heart transplant and Mechanical Circulatory Support (MCS) programs and collaborates with leadership to promote continuous quality and safety improvements, and regulatory compliance.

Essential Functions
Provides guidance, support and consultation services to the administrative and medical/surgical leadership of the Adult and Pediatric Heart Transplant and VAD Programs, with the intent to enhance the activities of performance improvement.? Responsible for the day to day continuous quality improvement for the Heart Transplant and VAD Programs.
Coaches others (leaders, teams and individuals) in the development of quality improvement plans with emphasis on process redesign and measurement.
Provides direction to leadership in the planning of a systematic approach to continuous quality improvement.
Prepares quality reports and presentations.
Provides team facilitation.
Analyzes data and applies statistical process control methods.
Provides education on the plan for improvement using a Plan-Do-Study-Act (PDSA) approach.?
Works in collaboration with teammates from the other transplant quality programs to promote success of the overall Transplant Program for Carolinas Medical Center .
Physical Requirements
Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team. Works in an office environment. Requires long periods of sitting and computer use.

Education, Experience and Certifications
Bachelor?s degree required.? RN or other?clinical licensure strongly preferred; Master?s degree preferred. CPHQ or related certification required within 2 years.? A minimum of two years acute care experience required, cardiovascular critical care preferred.?? Experience in working in a transplant environment preferred.? Previous?experience with Joint Commission, CMS, or other regulatory agencies preferred.? Experience in working with statistical methodology.
At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Carolinas HealthCare System is an EOE/AA Employer

Company Description:

Carolinas HealthCare System, one of the nation's leading and most innovative healthcare organizations provides a full spectrum of healthcare and wellness programs throughout North and South Carolina. Its diverse network of facilities includes academic medical centers, approximately 38 hospitals, freestanding emergency department, more than 700 physician practices, behavioral health center, surgical and rehabilitation centers, home health agencies, hospice and palliative care services, and nursing homes.

For nearly 70 years, our system of exceptional facilities has been providing care that improves our community and the lives of our patients and employees.

At Carolinas HealthCare System, we are One team, delivering care through more than 11 million patient encounters. Our teammates share millions of reasons to be proud of their work and the contributions they make every day. We invite you to learn more about Carolinas HealthCare System, and discover all the possibilities ONE system has to offer.