Change Management Coordinator - Taylor , Texas, United States, 76574

Change Management Coordinator

Taylor, TX

Long-term contract

Job Description:
Essential Job Duties:
Coordinates within the department and with the IT operations and infrastructure teams to ensure that the system runs and interfaces smoothly
Understand business processes and apply this knowledge to solve defined business problems
Provides functional oversight for operational implementation plans
Consults with user groups, developers, technical staff and management to define the organization s operational requirements
Directs the creation and maintenance of processes and procedures for the operational team
Plans, directs and coordinates change and release activities, overseeing complex implementations with multiple dependencies and cross-impacts
Directs complex changes and releases of new products or services, enhancements to existing products or services, and decommissions of systems to meet the company s goals, business requirements and business processes
Assigns duties, responsibilities, scope of authority and coordinates activities of change and releases
Verifies that all tests results are updated and documented as required
Capably manages high volume and high frequency of complex change and releases
Attends meetings, present information at meetings; participates in release and migration planning meetings
Develops and maintains an understanding of the Texas competitive energy market
Gathers, consolidates and communicates change and release information
Collaborates with other application and technical resources when resolving a problem or implementing a system change
Updates and maintains required systems documentation, following the documentation standards where applicable

Job Competencies
Collaboration
Customer Focus
Dispute Resolution
Problem Solving
Functional/Technical Skills
Communication: Oral and Written

Education
Bachelor s degree in Business, Computer Science, Engineering or related field or six years applicable experience is required.

Work Experience
Minimum of five (5) years (in excess of degree requirements stated above) of progressively responsible experience in system integration processes
Knowledge of theory and principles of change, release, incident, problem, and project management

Systems / Programs Used to support the SDLC Process
JIRA

- provided by Dice