Change Management Consultant - Wilmington, Delaware, United States, 19801
Organizational Change Management Consultant Location Wilmington, DE Type of Engagement Consulting Length of engagement 6 ndash 12 months Looking for an OCM Consultant with previous IT Service Management (ITSM) and Service NOW experience. Prosci and ITIL preferred. Responsibilities Leads and facilitates project discovery to define Change Management requirements and strategy. Leads and executes building the Change Management infrastructure and deliverables. Leads and assists client Change resources in project delivery. Interfaces and communicates with all levels of client project resources and stakeholders for the Service NOW project and ITSM. Qualifications Minimum 8-12 years of professional experience with Organizational Change Management. Proven Change Management delivery experience. Leadership and team management experience with ability to provide strategic planning and oversight. Management Consulting and project management experience. Strong client management and executive level communication skills. Experience in project and solution estimation and team structure definition. Fluent and current on Change Management trends. Proven track record of leadership roles delivering solutions within defined timeframes. Proficient in authoring, editing and presenting Change Management deliverables Change Management certification preferred. Excellent written and oral communication skills Ability to communicate effectively with technical and non-technical staff. Experience working with a globally distributed team. Desire to mentor younger team members and develop their skills. Experience leading internal initiatives. Excellent problem-solving skills. Be independent and self-driven.