Change Management Consultant - San Francisco , California, United States, 94105
Change Management Consultant San Francisco, CA (locals only) Contract Opportunity Key Responsibilities Lead change and communications on several enterprise projects deploying information management guidance to CLIENTrsquos enterprise helping employees manage their information across Office 365 and other storage systems. Projects include, email retention policies, record repository migrations, disposition and retention policies. Work closely with multiple departments (ERIM, Corporate Affairs, IT, Privacy, Information Security) to coordinate communications different projects. Lead change management and communications for projects that have enterprise impact. Support the building, cultivating, and managing of productive relationships with the business sponsors (Director through VP level of LOB) and initiative program project stakeholders such that you become a trusted advisor to them and advocate for them within CLIENT. Support the measuring of the delivery of change using the change health measures of business benefits, stakeholders, requirements, solution, resources, risk, budget, and schedule Demonstrate a high level of business acumen and apply breakthrough thinking to create a change strategy and deliver it, thus co-creating the change with the business sponsor. Understand the LOBs organization, people, process, and assets (tools, truck, technology), paying attention to the formal and informal decision making of the LOB. Support the development and execution of a customer satisfaction plan for the LOBs, leveraging other subject matter experts, executives, and thought-leaders as needed to provide value. A thorough understanding of our industry trends, including peers, business processes, financial measurements and performance indicators. Key Qualifications At least 8-10 yearsrsquo experience successfully developing enterprise change strategy and communications for effective change. Minimum of 5 years of experience supporting enterprise programs that deliver complex strategy projects and initiatives with measurable results, working across organizational boundaries, and interfacing with senior executives. Experience rolling out enterprise change strategy and communications for projects at large companies. Experience on projects deploying MS Office 2013 and O365, OneDrive and cloud storage would be helpful. Experienced in multiple change methods to improve change performance with regards to scorecard metrics, change measurements, goals. Exceptional messaging and writing skills, including storytelling and a passion for clarity. Experience developing communication strategy and plans and executing enterprise communications. Experience developing training content a plus. Experience writing technical documentation and creating visually attractive and consistently formatted materials. Ability to work within deadlines and be flexible with changing priorities. Experience in the following is helpful Enterprise Records Management, Business Strategy, IT Strategy, Organization Change, IT Governance, Enterprise Architecture, Application Rationalization, Software Selection, IT Project Management, and Cost Optimization.